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| Here at TrueDentalDiscounts.com, we pledge to have answers to basic questions about our Dental Care, Vision Care, Hearing, and Prescription Benefits. |
| Q. How does the Dental Plan work? |
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A. Participating
dental providers are listed in the membership fulfillment kit; members may
also call the toll-free number located on the back of the membership card
Monday through Friday, 7 AM to 7 PM, and Saturday, 8 AM to 5 PM Central Time. When calling to schedule an appointment, the member should
identify him/herself as a member of the Aetna Dental Access® program. To
receive the discount, the member must present the membership card and pay the
total bill at the time of service. |
| Q. Is there a limit to how many times the card can be used in a year? |
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A. No. Members
and their families may take advantage of the savings at any time throughout the
year. Members may also change dentists within the network whenever they
choose. |
| Q. Can this discount be combined with dental insurance? |
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A. In many
cases, members may use both. Simply visit a participating dental provider,
pay the bill and submit it to the insurance company. The net out-of-pocket
cost will be lower because the insurance company should reimburse the member
the plan-allotted percentage of the reduced bill. |
| Q. Is there someone that can answer questions about the card and services offered? |
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A. Yes. Simply
call the toll-free number located on the back of the membership card Monday
through Friday, between 7 AM and 7 PM Central and Saturday between 8
AM and 5 PM Central. A member service representative is standing by to
answer any questions. |
| Q. What is the included vision benefit? Does it include eye examinations? Does it include contact lenses? |
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A. The vision benefit offers 20% to 60% discounts
on eye wear and eye care at more than 12,000 optical locations throughout the
United States. Providers include national optical chains such as
LensCrafters, Pearle Vision, EyeMasters, JCPenny, and Sears as well as
regional chains and thousands of independent practitioners. Often many
participating locations offer a discount of 10% on eye exams for both eye
glasses and contact lenses. Additionally, the ophthalmology portion of the
network offers a 10% to 30% discount on eye exams and surgical procedures,
including the popular laser surgeries in select markets. On average, members receive a 20% discount on replacement contact lenses (excluding disposable lenses) at retail locations. Members may elect to use the mail order service to purchase replacement contact lenses (including disposables) at a 10% to 40% discount. |
| Q. What is the hearing aids benefit? |
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A. Members call the
toll-free number to speak with a representative who will answer questions
about hearing loss, hearing aids, pricing/payment options and arrange a
hearing test appointment at the closest hearing provider. Through
participating providers, members receive a 15% to 58% discount and a free
hearing test at over 2,000 locations throughout the US. In addition,
members have access to a mail order program that offers discounts of 40% to
60% off average National Retail Pricing on over 100 models of name brand
hearing instruments. |
| Q. What can I expect to save with the Prescription benefit? |
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A. Prices will always vary on prescription drugs and
therefore it is impossible to estimate specific dollar savings through any
non-insured drug program. Your membership offers two avenues for drug
purchases: The Neighborhood Pharmacy program offers a 10% to 60% discount on
acute care medications and the Mail Order Pharmacy guarantees an average of
10% off AARP's prices. Should you receive a quote anywhere else for less
than our mail order pharmacy, we will beat it by a minimum of $5.00 on brand
name and generic medications priced at $10.00 or more with no postage or
dispensing fees added. Savings can not be used in conjunction with other
discount or insurance cards. Pharmacy Discounts are Not Insurance and are
Not Intended as a Substitute for Insurance. The discount is only available at participating pharmacies. |
